Case studies
We publish real outcomes — including what went wrong, what worked, and what regulators actually asked. Compliance is not a category where marketing copy is useful.
Consulting
Healthcare provider · NHS procurement · England
Outcome
Procurement accreditation secured across multiple commissioned service lines — first attempt, no resubmission required.
The situation
A healthcare provider with strong clinical capability and an established service model had no prior experience of NHS procurement. They had identified a commissioning opportunity but lacked the internal resource to translate their clinical offer into a compliant, high-scoring tender submission. Previous attempts at procurement by similar organisations in their region had failed at the evaluation stage despite sound clinical models — typically because the submissions did not adequately evidence governance, safeguarding, and workforce competence frameworks.
What Novatib did
Novatib conducted a pre-tender readiness assessment to identify structural gaps between the provider's existing governance documentation and the evaluation criteria. We then worked with their clinical and operational leads to structure the service model in procurement language — mapping each element of their offer to the relevant NICE guidelines, CQC standards, and commissioner quality requirements. The bid was written, reviewed, and submitted within the tender window with zero extensions requested.
What made the difference
Commissioners evaluate bids against a fixed matrix. Most unsuccessful submissions fail not because the clinical offer is weak, but because the evidence is presented in a way that doesn't map to the evaluation criteria. Understanding what evaluators are instructed to look for — and structuring every answer around that — is a learnable skill that most first-time bidders don't have. Novatib's role was to bridge that gap without diluting the provider's own clinical voice.
Client details anonymised at their request. Full reference available to qualified prospects under NDA.
Ordim — CQC compliance platform
A private healthcare provider is currently using Ordim ahead of their CQC inspection window (May–July 2026). We are capturing their evidence mapping process, KLOE coverage, and inspection simulator results in real time.
Once the inspection is complete we will publish the full case study — including what domains were reviewed, what evidence was submitted, what the inspector specifically asked, and the outcome rating. We are not publishing a case study until we have a real result.
Timeline
VerifyMed — medical credentialing
VerifyMed is approaching launch. We are working with our first credentialing customers to document their onboarding experience — from manual GMC verification processes through to automated credential audit — and will publish the outcome once we have meaningful retention and usage data.
Medscribe — clinical documentation assistant
Medscribe is a clinician-controlled documentation assistant. It records consultations, transcribes audio, and drafts editable letters and notes — all processed locally on your device. No patient data is transmitted. It does not diagnose, triage, recommend treatment, or support clinical decisions. The clinician reviews and signs off every output.
If you are using it in practice and would be willing to share your experience, we would like to feature your feedback here.
Get in touch →The documentation after a consultation used to take longer than the consultation itself. Medscribe cuts that down to almost nothing — I review the draft, make any corrections, and it is done. It does not try to tell me anything clinical, which is exactly right.
GP Principal
South London
Work with us
We work with a small number of practices and providers at any one time. If you are facing a CQC inspection window, tendering for an NHS contract, or looking to improve your credentialing processes — we would like to hear from you.